Guestnet connects your Booking Experts PMS with all guest touch points in one centralized platform. Designed for single hotels , resorts, and spa-retreas, it digitalizes the entire guest journey – from pre-stay communication to on-property services and post-stay engagement.

What It Does

Guestnet acts as a digital guest companion accessible via web app, mobile, and on-site screens. It enables you to manage communication, services, and guest interactions directly on top of Booking Experts data.

• Automatically syncs reservations, guest profiles, and stay data from Booking Experts
• Provides guests with a personal access to their stay (via login or magic links)
• Centralizes all guest communication (pre-stay, on-site, post-stay)
• Enables guests to book services, activities, and add-ons directly to their stay
• Displays real-time information such as schedules, events, and property details
• Sends automated and targeted notifications based on stay status or guest behavior

Key Benefits

• Centralized communication – manage all guest messaging in one system
• Increase revenue – upsell extras, activities, and services directly within the guest journey
• Operational efficiency – reduce manual workload through automation and self-service
• Seamless integration – fully aligned with Booking Experts reservation and guest data
• Consistent experience – one platform across all guest-facing channels

Core Features

• 📅 Activity Calendar & Events management
• 📩 Messaging & automated notifications
• 🛎️ Service booking (extras, rentals, add-ons)
• 🍽️ Digital menus & ordering flows
• 📱 Guest Area (My Stay / MyHoliday)
• 📊 Analytics & performance insights

Requirements

• Active Guestnet account
• Booking Experts PMS in use
• Initial configuration of modules and content

Getting Started

1. Connect Guestnet with your Booking Experts environment
2. Configure modules, services, and communication flows
3. Customize branding and guest journey
4. Go live and start engaging your guests

Questions? support@guest.net