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BEX for Front Office

More time for your guests.


Check-ins go faster, queues get shorter, and guests get the attention they came for. No switching between systems. No errors to sort out at the end of the day.



Trusted by 800+ parks across Europe

Prepare every guest before they arrive

Fewer phone calls and guests who already know what to expect before they step through the door. A smooth arrival starts before check-in.

  • Guest Portal: Let guests view their reservation, add extras, and manage their stay via their personal Guest Portal.

  • Guest apps: Enhance the pre-arrival experience even further with guest technology apps like digital check-in, park information, and personalized upsells.

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Clear overview during peak moments

Even on your busiest days, you always know who is arriving, who is leaving, and what needs to happen next. One clear overview keeps you in control when it matters most.

  • Dashboard: Check guests in directly from your dashboard and spot outstanding tasks before the guest reaches the desk.

  • BEX Payments: Accept in-person and online payments via iDeal (Wero), credit card, Apple Pay, Klarna, and more.

  • Planboard: Create, move, and swap bookings across your entire park with a simple drag and drop.

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More time for guests personally

When the system handles the routine, you get to do what you do best. Welcoming guests and making them feel at home.

  • Automated guest journey: Automatically send the right email at every stage of the guest stay without any manual work from your team.

  • Unified inbox: Check and reply to messages from Airbnb, Expedia, Booking.com and more without leaving BEX PMS.

  • Runnr.ai integration: Let Runnr.ai automatically handle repetitive guest questions across WhatsApp, email, and Booking.com. 

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Vakantiepark 't Rheezerwold

“In this industry, there’s no such thing as a 9-to-5 mindset, and you won’t find one at Booking Experts either. If you’re still working in the evening and can’t work things out, there’s always someone on hand to respond quickly.”


Kim Dekker - Receptionist

Kim Dekker - Vakantiepark t Rheezerwold

BEX App Store

Connect to the apps you love

Explore our wide range of apps and install your favorites for growing your business.


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One platform for growth


Booking Experts is the all-in-one platform built exclusively for the recreation sector. Your reservation system, website, and online marketing work together in one place, so your team always has the right information while keeping all your favorite tools connected. Get more direct bookings, better margins, and guests who return season after season.


800+
Holiday parks across Europe
91%
Of our users are asatisfied with Booking Experts
365
Days per year support from our experts


Frequently asked questions


Through BEX Educate. Every employee starts with the Basic module and learns to work smoothly and effectively in the new environment. Beyond that, you can keep developing with our online modules at your own pace, and come to our on-site trainings where knowledge, experience and inspiration come together.

More about BEX Educate Pro →

The team stays available for questions, 356 days a year. Beyond day-to-day support, Booking Experts runs on-site training, webinars and events where recreation professionals meet each other.


Built for growth

The front desk experience your guests remember.

Find out how front office teams use Booking Experts to spend less time on the system and more with their guests.