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For your progress

Meet our 5-star Customer Succes Team.

From onboarding to product training to providing support 7 days a week. Our Customer Success Team is here to ensure your success.

BEX Customer Success Hero
There for you

Always available.
Without an hourly rate.

“They take good care of you if you have a problem. Also 6 months after going live. I also call them; Super Support! ”
Heyko Schuring
Manager - Bungalowpark de Bremerberg
Step by step onboard

You set the pace during going live.

Our Onboarding Specialists will help you land the BEX Reservation System as well as possible in your organisation.

Do you want to be live within a week? That is possible. Do you prefer to take a little more time? No problem. Together we will work through the checklist so that you are completely ready.

  • BEX Checklist - Work step by step towards going live
  • Committed Onboarding Specialist
BEX Customer Success Checklist
Always an answer to all your questions

7 Days a week support.

It is important to us that you can always move on as quickly as possible. BEX PMS helps you move forward, and that includes fast and high-quality support. So whether you have a question about the planning board, prices or links? You are always helped quickly.

  • Your questions answered within 20 minutes
  • 97% happiness score
BEX Customer Success Team Support
Follow our on-site training courses

Get the most out of Booking Experts.

Want to get even more out of Booking Experts? We got you. Take advantage of the in-depth themed trainings or general receptionist trainings we provide several times a year and become a true expert.

  • Training on location
  • In-depth thematic training as well as general receptionist training
See all courses
Become an Expert
Never stop learning

Ready for the future with BEX Academy.

The BEX Academy is ideal when you want to quickly induct new colleagues or are just starting out with Booking Experts. All basic training courses are available online and can be followed and retrieved at your convenience.

This academy is also followed on numerous different MBO tourism courses and concluded with an official certificate. The receptionists of the future are ready.

  • Your own login with substantive training courses
  • Available to every employee
BEX Customer Success Certificate
Be part of our journey

Let’s increase hospitality together

Discover how Booking Experts is the best way to manage your hospitality business.