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Smart guest communication via WhatsApp: Booking Experts and GuestButler join forces

Smart guest communication via WhatsApp: Booking Experts and GuestButler join forces

Manon
22 September 2025
2 min read

Guests want fast, personalised service. You want to work efficiently. Thanks to the new integration between Booking Experts and GuestButler, you can do both.

With this link, reservation data is automatically made available in the guest's WhatsApp environment. GuestButler's digital butler "George" can then get straight to work: answer frequently asked questions, send useful updates or give personal tips based on the booking. Without extra work for the front desk.


One connection, endless convenience

The integration automatically synchronises all relevant reservation data from Booking Experts. Think of arrival and departure times, accommodation information and guest data. Based on this, GuestButler starts an automated WhatsApp conversation with the guest, which feels like a personal service.

What this delivers:

  • Up to 85% of questions are automatically answered
  • 24/7 accessibility for your guests
  • Less pressure on the reception
  • More insight into frequently asked questions and guest behaviour
  • Higher guest appreciation through fast, relevant communication


For whom is this interesting?

Every campsite, vacation park and rental organisation benefits from this integration. Especially locations with limited reception capacity or many repetitive questions see immediate results: fewer phone calls, more peace of mind and still personal contact.

Guest Butler  NL (2)


Built from customer needs

This collaboration arose from a clear customer demand: how do you offer direct service without additional workload? Guests are used to fast mobile communication, and thanks to this link, you effortlessly meet that expectation.


About GuestButler

GuestButler is the AI butler for the leisure industry. George, the digital assistant, automatically communicates with guests via WhatsApp and provides relevant information at the right time. Smart, efficient and personal. That makes GuestButler a logical partner for Booking Experts: we share the vision that technology should enhance guest experience.


Want to know how this integration can help your park?
Contact us or install the app right away.

 


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